Become a VITA volunteer

Volunteers are needed for the Volunteer Income Tax Assistance (VITA) program!

The Volunteer Income Tax Assistance (VITA) program helps households with incomes below $50,000 file tax
returns and receive credits and refunds for which they are eligible. This is a free service. Volunteers complete a training and are certified by the IRS. Training will be held January 6-9 or January 13-16, 2014. You are required to attend consecutive evening sessions.

Basic Requirements for Volunteers

  • Pass basic IRS certification test on a computer.
  • Volunteer for 1 four-hour session per week during tax season. Tax preparation is offered January 25–April 9, 2014. Preparers work as a team under the direction of a trained coordinator.
  • Work with the public in a helpful and supportive
  • manner.
  • Maintain confidentiality of all client information.

How Volunteers Make a Difference

You help individuals and families avoid predatory tax preparers who charge high fees and may claim they can get a higher tax refund.  VITA is the safe, simple way for people to file their taxes. Those utilizing this free service save more than $100 in tax preparation fees alone.

In 2013, local VITA sites helped nearly 450 Middlesex County residents file their taxes. Those who qualified for refunds received a total of $578,271 back, an average of almost $1,620. Of those served, there were an additional 151 dependents, mostly children, affected by this program.

Connecticut now has a state Earned Income Tax Credit (EITC) for working families, on top of the federal EITC. To take full advantage of this credit, it is even more critical that taxpayers get their returns done by trained and trustworthy preparers.

Learn More

For more information about volunteering, contact David Morgan at or (860) 346-1522.

VITA is a free program offered by the federal government. Our local site is coordinated by the Middlesex VITA Coalition, a partnership of Middlesex United Way and the North End Action Team (NEAT), and made possible by volunteers like you. The Middlesex VITA Coalition receives support from the Connecticut Association of Human Services (CAHS).