Become a VITA volunteer

Volunteers are needed for the Volunteer Income Tax Assistance (VITA) program!

The Volunteer Income Tax Assistance (VITA) program helps low- to moderate-income working households file tax returns and receive credits and refunds for which they are eligible. This is a free service. Volunteers complete a training and are certified by the IRS. Training will be held January 5-8 or January 12-15, 2015. You are required to attend consecutive evening sessions.

Basic Requirements for Volunteers

  • Pass basic IRS certification test on a computer.
  • Volunteer for 1 four-hour session per week during tax season. Tax preparation is offered January 24–April 11, 2015. Preparers work as a team under the direction of a trained coordinator.
  • Work with the public in a helpful and supportive manner.
  • Maintain confidentiality of all client information.

How Volunteers Make a Difference

You help individuals and families avoid predatory tax preparers who charge high fees and may claim they can get a higher tax refund.  VITA is the safe, simple way for people to file their taxes. Those utilizing this free service save more than $100 in tax preparation fees alone.

In 2014, our VITA sites helped more than 530 Middlesex County area residents file their taxes. Those who qualified for refunds received a total of $767,781 back, an average of $1,706. Of those served, there were an additional 174 dependents, mostly children affected by this program.

Learn More

For more information about volunteering, contact David Morgan at or (860) 346-1522.

VITA is a free program offered by the federal government. Our local site is coordinated by the Middlesex VITA Coalition, a partnership of Middlesex United Way and the North End Action Team (NEAT), and made possible by volunteers like you. The Middlesex VITA Coalition receives support from the Connecticut Association of Human Services (CAHS).